Notary: If you already have an IdenTrust Digital Certificate can you use it with Secured Signing? IdenTrust and Secured Signing have partnered to offer a comprehensive solution for secure digital signatures. By combining the expertise and technology of both companies, we View Help Guide »
Digital Signing: Frequently Asked Questions This page is designed to assist and answer the FAQ’s about our Digital Signing service. Check out the links below for more information! What does View Help Guide »
What if a recipient isn’t comfortable signing online? That’s no problem. If an invitee isn’t comfortable signing online, they can easily print out the attached document (by clicking Download button in the email View Help Guide »
What should I do if I can’t log in? Carefully check and type again your email address and password to be sure you haven’t mistyped it. If you are still getting an error that View Help Guide »
How long will my documents be stored in the Secured Signing service? By default, Secured Signing retains signed documents for seven (7) days from the date of completion. All parties involve in the signing process such as Invitees View Help Guide »
What should I do if I have downloaded a signed PDF document and a signature block with a small yellow question mark has appeared? You have to configure Adobe reader to verify digital signatures and install the Secured Signing Root Certificate. To learn more about the Secured Signing Root Certificate process View Help Guide »
I’ve got a signed PDF document. How can I verify the signatures? Secured Signing service utilizes a trusted Digital Signature (PKI) technology, which allows you to verify signatures and validate the document’s integrity on your desktop or View Help Guide »
Which Document File Types Can I Upload for Signing? Secured Signing service allows you to add documents and sign in the following formats: Docx, Doc, ODT, ODS, Xls, Xlsx, RTF, and PDF. After signing, View Help Guide »
How Secured Signing Services demonstrate their commitment to environmental care? While saving paper and storage, clients who use Secured Signing service are cutting back on power consumption and reducing dependence on carbon-producing services that would View Help Guide »
Do Recipients need to have a Secured Signing account? No. Recipients do not need to have an account to receive a document from you. Invitee need to register in order to create PKI keys View Help Guide »