What you get and what makes us different to our competitors
Core & advanced features which ensure you get the most out of our signing software.
Our platform seamlessly integrates with most industry specific providers.
We have a flexible pricing model to suit anyone’s specific needs.
What you get and what makes us different to our competitors.
Frequently asked questions and solutions that might be relevant to you.
Plans for Small, Medium & Enterprise level businesses.
No setup fees & pay as you need notary features & add-ons.
Digital signing which integrates with most Recruitment ATS & CRM’s
Improve staff & client experience with digital signatures & notary.
Increasing compliance across life science & device businesses.
Solutions for state, federal, local, county & regional government.
Founded in 2010 to be a simple, smart, and secure signing platform.
ISO 27001 certified software which is backed by PKI Technology.
Technology which ensures non-forgeability & non-repudiation.
The latest Secured Signing company news and awards.
New & updated features and how to use them.
Updates about software we integrate with.
Blog articles, helpful tips and guides on digital signing & notary.
We have a flexible pricing model to suit anyone's specific needs.
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Secured Signing continues partnership to integrate digital signatures within Bullhorn.
5 reasons government agencies and councils are adopting digital signatures.
New feature: Signing completion certificate.
Home // Support // Notary: Frequently Asked Questions
This page is designed to assist and answer the FAQ’s about our Secured Signing’s Notary platform.
Check out the links below for more information!
If you already have an IdenTrust digital certificate can you use it with Secured Signing?
Do I need to buy a certificate?
How do you send documents to the signer and / or more recipients after the signing process occurs?
How long does Secured Signing hold videos (and documents)?
How do I access videos if we store them?
How do I activate my Secured Signing account?
How do payments work?
What is included in my $9.95 monthly fee?
What is “Allocated Credits”?
What happens if I do not use the Allocated Credits?
How are credits allocated? Do I get them back if I have an incomplete session?
Should I enable auto top-up?
What happens if my customer doesn’t turn up to a RON session?
When do I pay for the Remote Online (RON) session?
What happens if my session takes over 30 minutes?
Does enabling “Recording Archive Storage cost me money?
I have $5 in my account when I signed up, but I didn’t put any money in?
Does Secured Signing charge my client(s) or principal(s)?