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Home // Support // How to sign your documents with ID verification
Some documents call for an extra layer of trust that’s where ID verification comes in. It confirms you’re really you before your signature is legally binding, combining a pass code, a government ID check, and biometric face verification into one seamless process.
Here’s exactly how it works, from opening your email invite to a completed, verified signature.
1. Open your invitationHead to your inbox and find the email invite to sign.
2. Start signingClick the button in the email to begin.
3. Enter your pass codeAdd the four-digit pass code to authenticate your document.
4. Choose how to verify your IDScan the QR code with your phone’s camera, or enter your phone number to get an SMS link instead.
5. Grant consentOn your phone, tick the box to consent to ID verification.
6. Capture your IDTake a photo of your government-issued ID. Depending on the ID type, you may need to scan the back too.
7. Verify your faceTake a selfie for biometric face verification.
8. Head back to desktopOnce verification is successful, continue the signing process on your desktop.
9. Confirm digital signingClick OK to consent to using electronic records and digital signature technology.
10. Review your documentTake a moment to read through the full document.
11. Find your fieldsClick Next to jump straight to the fields and signature boxes.
12. SignClick the signature box, choose how you’d like to capture your signature, then click Sign.
13. Confirm your detailsDouble-check your form details before finalising.
14. DoneYour document is signed and complete.