Secured Signing Support Center

Notary: RON Self Testing Procedures

August 1, 2023

Best procedure for self-testing the end-to-end RON process on our platform using your own computer(s) Login as the notary > RON > Upload a document > Add signer (this should be yourself using a different email address) continue the process as per normal selecting the ID method as personally known. Proceed to the point where […]

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Notary: RON Workflow

August 1, 2023

RON Process Setup & Execution Pathway Login > RON > Package OR Single Document > Select document > MISMO Yes/No > Next > Notary/Queue > Schedule Date/Time > Chose ID Type > Next > Enter signers eMail address > Add Witness/Add Guest > Next > Enter Journal Elements > Start Tagging > Add Invitee > Add Form Fields […]

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Notary: RON Introduction Script

August 1, 2023

Boilerplate script for Notary introducing a RON session to a Signer. Please confirm with your Sec of State and additional requirements Hello ___ Can you hear and see me clearly Do you agree to allow this session to be recorded Do you agree to having this notarial event conducted pursuant to the “Your State” remote […]

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ID Proofing Process

August 1, 2023

Secure and Reliable ID Proofing Process for Remote Online Notarization ID proofing process verifies the person’s identity before granting access to sign the document. Secured Signing offer two elements that support the identity verification process: the notary journal and the live ID Verification during the RON session. Below is a sample journal entry showing the […]

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Adding the Notary as a Witness Signer

August 1, 2023

Easy Step by Step Process on Adding the Notary as a Witness Signer for Remote Online Notarization session Need the Notary as a Witness? Adding the Notary as a Witness Signer can be done easily in the Notary Wizard of your Secured Signing Account. In the below example of the Notary Wizard Step 3: Add […]

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Needs to View as Credible Witness

August 1, 2023

Learn how to add Needs to View as Credible Witness to your RON session. Needs to View is an Invitee that does not require to digitally sign the document. Using RON select Add Signer as Personally Known, then select Add Signer again for the 2 witnesses At the journal entry frame in the notes field […]

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Adding a Guest to a RON session

August 1, 2023

How to easily add a Guest invitee to a Remote Online Notarization session Adding a Guest to a RON session with your Secured Signing account is fairly easy. Simply Login to your account. Ensure you have the necessary permission to initiate a RON session. On the dashboard, click Notary button to create a RON meeting. […]

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Bypassing Failed IDV

August 1, 2023

Easy steps for Notaries to bypass a Failed IDV in a RON Session If the Signer failed the IDV, as a Notary you can bypass the process through the Secured Signing account. The example below shows what the Signer sees when they fail the IDV. When the Notary joins the session and clicks Go to […]

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Notary: Biometric ID Selections procedure

August 1, 2023

There are various options to select ID Verification with Biometric Matching without creating that ID verification process as your default. As seen below you can change from the default KBA & ID Verification to just ID Verification – Credential Analysis simply by checking that box! Another point at which you can elect Biometric is at […]

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Notary: How to top up your account with Secured Signing Credits

August 1, 2023

If you have selected Auto TopUp (under My Account > My settings) and your account credits drop below your selected amount, we debit your card for the amount you selected when setting up your account. Your other option is to deselect auto top up, which will require you to monitor how many credits are available […]

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