The Benefits of Secured Signing’s Video Confirmation and ID Verification

As businesses continue to shift towards digital processes, the need for secure identity verification becomes increasingly important. Remote identity verification solutions such as Secured Signing’s Video Confirmation with optional Identity Document Verification (IDV) provide a faster and more secure way for businesses to verify the identities of their clients. 

Traditional identity verification processes can be time-consuming, expensive, and susceptible to fraud. Manual processes such as document verification and in-person identity checks can take days or even weeks to complete, delaying transactions and increasing operational costs. In addition, traditional identity verification methods can be susceptible to fraud, such as fake or stolen documents. 

Remote identity verification solutions such as Video Confirmation with the addition of IDV provide a faster and more secure way to verify identities. The solution allows businesses to remotely verify the identity of their clients in real-time, using advanced facial recognition and liveness detection technology. This provides a faster, more secure, and more cost-effective way to verify identities, reducing the risk of fraud and improving operational efficiency. 

Four of the Benefits of Secured Signing’s Video Confirmation and IDV include: 


    • Improved Compliance: Secured Signing’s Video Confirmation with IDV helps businesses comply with regulatory requirements such as Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

    • Faster Verification: Video Confirmation with IDV provides a faster way to verify identities, reducing the time it takes to complete transactions, log verification and improving operational efficiency 

    • Increased Security: The solution uses advanced facial recognition and liveness detection technology to ensure that the person being verified is who they claim to be, reducing the risk of fraud and identity theft 

    • Cost-Effective: Adding Video Confirmation to an outbound emailed agreement for signature adds NO COST to the transaction. Adding IDV provides additional identity security for a cost-effective way to verify identities, reducing the operational costs associated with traditional identity verification methods. 

As businesses continue to shift towards digital processes, remote identity verification solutions such as Secured Signing’s Video Confirmation and IDV become increasingly important. The solution provides a faster, more secure, and more cost-effective way to verify identities, reducing the risk of fraud and improving operational efficiency. 

By leveraging advanced facial recognition and liveness detection technology, businesses can securely verify the identities of their clients in real-time, paving the way for the future of secure transactions that are non-reputable. 

Secured Signing’s CEO, Gal Thompson on Video Confirmation in the eSigning process

In a recent interview, Gal Thompson, visionary CEO of Secured Signing, discussed how the company provides enterprise businesses with elevated security features that reinforce identity confirmation capabilities within the eSigning process.


As digital signatures become increasingly essential for organizations, Secured Signing’s commitment to security, privacy, and trust is more important than ever. The company continues to lead the industry in identity confirmation capabilities, with its advanced Video Confirmation Technology as part of the online signing process.


This advanced feature is available to all customers at no additional cost, further solidifying Secured Signing’s position as the most comprehensive and cutting-edge platform for online signing in the market.


Gal Thompson, CEO of Secured Signing, stated, “Our primary goal for Secured Signing is to make it quick and simple for the document signer while delivering the most secure, authentic, and reliable outcome for the document owner. Video confirmation achieves that, taking just a few seconds for the signer while providing the document owner the confidence of non-repudiation.”


Recently, there has been a significant surge in demand for this feature, driven by the increasing prevalence of fraud and other security concerns in the digital landscape. By incorporating Video Confirmation, Secured Signing has provided its users with an extra layer of security, ensuring the authenticity of all parties involved in the signing process.


Thompson emphasized the need for stringent security measures in the rapidly expanding digital landscape. She explained that in a world where businesses regularly rely on electronic signatures to authenticate and validate contracts, ensuring the authenticity and integrity of these signatures is crucial.


As the world becomes more interconnected and cyber threats continue to evolve, Secured Signing’s commitment to safeguarding their clients’ sensitive information remains unwavering, and their Video Confirmation feature stands as a testament to this dedication.


The CEO shared details on the company’s advancements in identity confirmation technology. “Our goal is to create an environment where enterprise businesses can confidently rely on digital signatures, knowing they are protected by cutting-edge security features,” Thompson said.


Secured Signing has been at the forefront of digital security and innovation for years, and their Video Confirmation feature is a prime example. This cutting-edge solution has been available within the Secured Signing platform for the last five years, demonstrating the company’s commitment to staying ahead of the curve.


The CEO went on to explain the additional security measures implemented by Secured Signing: “For enhanced security and fraud prevention, the Video Confirmation cannot be downloaded, and every event is meticulously documented in both the Document Log and the Signing Completion Certificate. This powerful feature is an integral part of the Secured Signing product offering.”


To further bolster identity verification and security, Thompson highlighted the option to integrate additional authentication levels into the signing process. “When combined with SMS, Knowledge-Based Authentication (KBA), or Identity Verification (IDV) mechanisms, the Video Confirmation feature adds an extra layer of protection, ensuring that the person signing the document is indeed the intended signer,” Thompson concluded.


Thompson emphasizes the company’s commitment to supporting enterprise businesses with advanced security features: “At Secured Signing, we understand the unique challenges faced by enterprise organizations when it comes to securing sensitive documents and verifying signer identities.


With our video confirmation tool available in the eSigning process, we offer an elevated level of security that not only reinforces identity confirmation capabilities but also gives our enterprise customers the utmost confidence in their online signing processes. This innovative solution showcases our dedication to providing unparalleled security and peace of mind for businesses of all sizes.”


About Secured Signing

Secured Signing provides a trusted, tamper-proof Digital Signatures platform to the eSignature market with their legally binding document management solution that enables simple and secure eSigning, streamlined document workflows, and remote online notarization in a single cloud-based platform.


Secured Signing’s Digital Signature, Video Signing, and RON platform enables its users to use any device to capture their graphical signature, fill-in, sign, seal and verify documents anywhere, anytime.

Court Case showcases Digital Signing’s shortfalls but there is a Solution

Digital Signing adoption across the world is rowing with Government Regulations being adapted to allow a huge range of documents to be Digitally Signed.

Getting documents signed digitally is not without risks however and if you use the wrong provider or software solution to
get your serious documents signed you could find yourself in trouble in the future.

One recent court case in Australia involving a business lender who was using DocuSign and it perfectly highlights the possible repercussions if incorrect signing processes are followed or the wrong software selected.

Read on for details of the case plus how they could have avoided the issue in the first place.

Marketlend Pty Ltd v Blackburn [2020] NSWDC 358

The business lender Marketlend advanced credit of $600,000AUD to a company called Blackburn, run by a husband and wife. Using their standard digital signing process and DocuSign software the loan documents including personal guarantees were sent for signing to both the husband and wife who both signed digitally. Blackburn later went into liquidation and were unable to make any significant repayments to Marketlend, with the debt growing to over $700,000.

A court case ensued.

Marketlend felt they had a viable case – relying upon the wife’s personal guarantee as proof of initializing the loan agreement. According to the wife, they were separated at the time of the loan agreement and the wife denied signing anything or being liable for the $700,000.

Although Marketlend had a digitally signed document by both parties, it was later found that the husband had access to both her company email and DocuSign account, and signed the documents on her behalf. Utilizing information saved by the e-signing company and mobile telephone location evidence – the court corroborated the wife’s stance, which in turn meant the loan agreement was not legally binding.

In this case, the lack of signer authentication and identity verification throughout the business loan signing process was Marketlends downfall.

So, what could they have done differently to ensure the identities of Blackburn’s signee’s were correctly verified, and that the digital documents were executed in a way to protect from forgery?


How to Avoid this Issue by Verifying Who is Signing a Digital Document

There are a number of different techniques Marketlend could of utilised to verify the documents were digitally signed by
the right person – if they were using software which offered those features such as Secured Signing.

Along with email verification and document passwords, Secured Signing offers two additional options to verify the identity
of who is signing:

SMS Verification

As this case showed, company email addresses are not 100% secure and although email verification and password protecting documents is a good start – including a mobile verification step takes verifying who is signing to the next level, after all it’s not often people are without their phone.

Secured Signing’s SMS Verification feature sends an SMS code to the signee’s mobile phone which is used to access the document before signing can take place.

Video Confirmation

Having both email and SMS verification add a layer of protection during the initial phase of digitally signing a document, but access to both can still be compromised.

For the ultimate protection, Secured Signing have created a feature called Video Confirmation which can verify & prove who signed a document easily in the future.

With a simple tick of a box when signing documents – signees must record a 10-second video of themselves performing a specific random gesture during the signing process. The recording is easy for the signee to complete and can be done on any device so adds no friction to the signing process.

Watch the full Video Confirmation demo video here!

The completed video recording then attaches automatically to the signed document and can be accessed at the time to verify the identity of the signee and in the future as long-term evidence that proves exactly who digitally signed the document.

Had Marketlend been using Secured Signing’s Video Confirmation feature they would have quickly seen it was not the wife signing the document and never would have advanced the $700,000 avoiding this issue completely.

Worried about your own digital signing solution or digital signing in general?

If you’re getting serious documents signed,  successfully verifying a signee’s identity is an important step in the digital signing process and ensures a digitally executed document can be upheld in court, or in general business proceedings.

Secured Signing are the only digital signing platform offering the Video Confirmation feature and it’s actually just one of the many features we have available to ensure non-repudiation of contracts.

If after seeing this court case you are worried about your current digital signing solution and are serious about safeguarding your business, signatures and documents, get in touch today and we’ll work with you to ensure your company is protected.

Secured Signing digital signatures with Video Confirmation provides best evidence of signer’s identity in the market

If you’re using digital signatures in your business, do you know who’s really signing your documents?

Now, more and more businesses just like yours are turning to video confirmation to make sure the signer is who they say they are.

Verifying digital signatures with Video Confirmation

It’s never been easier to sign documents online. But, it’s not always simple to identify the signatories.

Paul Bains is a U.S bankruptcy attorney. He used electronic signatures for clients bankruptcy petitions; however, the court rejected his petitions. There was no way to authenticate the identity of the signers – the signatures could easily have been forged, according to the ruling.

This is the kind of dispute your business wants to avoid.

Companies are using video confirmation to make sure their agreements signing process has appropriate evidence and will stand up in court.

Video confirmation is one of the only electronic signing methods vetted by the United Kingdom Law Commission.

How does video confirmation work?

With video conformation, your customer performs gestures specific to that document, creating a video of themselves that cannot be reasonably challenged.

How to use video confirmation with Secured Signing:

    1. Turn on video confirmation in Settings

     2.  Prepare your document
     3.  Enable the video confirmation option on the Invitation Workflow screen

The process for the signee is simple and takes just a few seconds. It’s the same as the usual workflow, just with the addition of video:

  • A popup appears on the screen with clear instructions for the signer.

  • Your customer may be prompted to grant the web browser software access to the device’s camera.

  • The instructions for which gestures to perform will appear as an overlay on the video recording. (On mobile devices, the instructions will be given before recording.)

Once the video confirmation is complete, you will receive a copy of the signed document. It contains data on the gestures the signer needed to perform and the location and password of the video.

Look at  to check out how it is works

Once the document has been signed you can watch the video and compare signer’s identity  against other forms of identification you have on file.

Video confirmation is growing because it’s easy and impossible to dispute:

  • Identity confirmation is fast and tamper-proof

  • Access to the video link is secured by the PKI-based digital signature.

  • Gesture requirements are specific to document being signed

  • All signing and video actions are captured in the audit trail

  • It is free, no extra cost

Your business can combine video confirmation with other steps to secure the signing process.

Secured Signing offers two factor authentication. for  document access, the signee enters a pin sent to their mobile phone.

These controls work with the Public Key Infrastructure (PKI) protocol, the only proven technology to prevent forgeries. The final document contains details – including an audit trail and the origin of the signature – that prove identity.

Video confirmation in action

The financial services industry is one of the biggest users of digital signatures.

Video confirmation provides new levels of security and authentication for finance companies.

Typically, someone applying for a loan must travel to a branch to complete paperwork. It’s a cumbersome process that puts potential customers off.

Now imagine this scenario: the lender can verify their identity from wherever they are, using video confirmation and their mobile device.

Once verified, the funds are dispersed.


Protect your business with Video Confirmation

In the digital world, keeping pace with technology will help you gain customers, increase your competitiveness and reduce churn.

Access simple digital signatures with Secured Signing. You have peace of mind, without compromising your customers or the validity of your business agreements.

It’s easier than ever to sign online. Start using video confirmation today to make sure it’s safe, too.

Stop risking your business by using scanned signatures and switch to Secured Signing today

Tim Osborn, of Osborn Law, wrote recently in the Newcastle Herald about a court case that highlights the risks in relying on scanned signatures as a form of signing. It’s a reminder that if you need to sign, then you should sign with a tamper proof digital signature that is unique to you and your document. Nothing else is worth the risk.


In the case in question, an electronic image of the signature was readily accessible on the corporate network. The court held that documents signed by simply pasting the image into a document, were not legally binding. It was not possible to demonstrate that the owner of the signature had personally applied their signature to the document or given their explicit consent to do so. The result was a loss of business and a costly court case. It could have all been avoided by using a digital signature service such as Secured Signing.


Signing a document using Secured Signing is as a simple click to sign process that differs from scanned signatures in a number of really important ways.


The first is that Secured Signing gives you an automated log of every action performed in the signing process. This is one of the key pieces of advice Mr Osborn gives in his article.  Good quality record keeping is invaluable in demonstrating that a signed document is evidence of a legally binding agreement.


Secured Signing completely automates the logging of every action so your people don’t have to waste their time, keeping manual records of who did what and when.


The second is validating the identity of your signer. A key problem in the case referenced is that it could not be demonstrated that the person who applied the signature to the document was the owner of the signature. Secured Signing creates unique credentials for each person who will sign your document that only they can access.


Adding video confirmation to your signing process captures a brief video recording of the person signing your document, to give you a signed document that cannot be reasonably challenged.


The final thing I’ll mention is the inherent authenticity and reliability of PKI based digital signatures. A digital signature is much more than a graphical representation of a person’s signature. It provides sophisticated methods to seal the signed document from tampering and creates an irrevocable, unforgeable and no transferrable link between the signer and the document.  


As you know, inviting people to sign your documents with Secured Signing is quick, simple, inexpensive and reduces your risk. Share with your friends and colleagues that they too can enjoy the benefits Secured Signing, help us spread the word and they can be signing documents online today with one of our Freeway evaluation accounts.

Know Your Customer (KYC) with Video Confirmation and Secured Signing

It seems obvious but it bears repeating. Being absolutely clear on who is signing your document, not only makes good business sense, it is also a compliance requirement for many industries. Adding video confirmation to Secured Signing’s usual signing process ensures there can be no doubt about who signed your document.


Even if your business is not subject to anti money laundering and counter terrorism financing (AML/CTF) legislation, robust customer due diligence practices will give you a competitive advantage, limit your exposure to the risk of loss and protect your business from damage to its reputation. It’s also just plain good sense. If there is ever a dispute, being able to simply and clearly demonstrate who signed your document will ensure you are best placed to recover monies owed or the return of equipment hired or leased.


It is not just banks and other lenders that need to comply with the customer due diligence requirements of AML/CTF legislation. A recent mutual evaluation of Australia’s AML/CTF frameworks gave an overall pass mark, but highlighted key areas of concern. Research by AUSTRAC, the Australian government’s financial intelligence agency, indicates the outcomes around customer due diligence (CDD) vary from very high confidence to closer to 50% confidence in customer identity. This is an area that needs to improve as AUSTRAC rightly identifies that knowing your customer is “the cornerstone of an effective AML/CTF regime.” It is not surprising that regulatory reform proposals recommend both more explicit CDD requirements and the application of CDD requirements to a broader range of industries.


Secured Signing’s video confirmation capability is a simple yet powerful tool to demonstrate you know exactly who is signing your documents.  


Customers expect to be able to transact business with you online. Inviting your customers to sign documents online with Secured Signing gives you the capability to meet this expectation of customer convenience while enjoying the security, authenticity and reliability that only tamper proof digital signatures can provide. Adding a video confirmation to your online signing process gives you complete confidence you know who you are dealing with and in particular who signed your agreement.  


When you ask customers to use video confirmation in the signing process, they are prompted to record a short video before they sign the document. The whole process takes no more than 10 seconds. The video records a specific gesture which is recorded in the Secured Signing document log and the video’s secure location is appended to the document and sealed with the PKI digital signature, ensuring the details cannot be modified without invalidating the signature.


If your non face to face transactions don’t give you this degree of confidence in knowing who your customer is, it is time to closely evaluate the benefits Secured Signing can give you. The best first step is to open a free evaluation account and try video confirmation of signing yourself.  Secured Signing’s website provides a lot more detail on how video confirmation works to deliver unquestionable confirmation of signer’s identity. 


As always, if you have specific questions, please get in touch and someone will contact you personally.  

Video Confirmation of Identity a must have for financial services teams adopting eSignatures

Financial services companies must know who is signing their documents. If there is any doubt that the correct person has signed the loan, agreement, authority to proceed, or whatever the document may be, the business leaves itself open to fraud, is exposed to unnecessary risk and faces the possibility of loss, not to mention becoming non-compliant with ‘Know Your Customer’ legislative requirements. Secured Signing provides the most robust verification of signer identity with the world first use of video confirmation as part of the signing process.

Online signing by its nature provides much stronger confirmation of who is signing your documents than simply sending documents by post or email and taking it on faith they have been signed by the correct person. The addition of video recording of the signer, in a way that is uniquely and irrevocably tied to the document being signed, provides a degree of confidence in signer identity that cannot be reasonably challenged. It is a genuinely innovative approach that provides a degree of confidence in identity that is unmatched by any other signing method. It builds on the already robust authenticity of the underlying PKI Based digital signatures used by Secured Signing and existing additional identity verification tools such as two factor authentication and identity document searches.

Let’s drill into how the process works to really appreciate how robust and reliable this new approach is.

Video confirmation is quick and simple for the signer. They are asked to activate the camera on their device and record themselves performing specific gestures. It takes less than 10 seconds. The required gestures are specific to the document being signed, recorded in the document log and are analysed in real time. The nature of the verification and the changing requirements make it impossible to pass the verification using an image or pre-recorded video. Video confirmation provides much stronger confirmation of identity than static biometric verification such as facial or fingerprint recognition.

The confirmation video is retained in a secure, encrypted repository. The signed document contains both a reference to the location of the video confirmation and the password required to access it. The tamper proof mechanisms inherent in PKI based digital signatures means neither the reference nor the password can be modified, without invalidating the signature. All documents signed with Secured Signing can be verified independently to confirm the document content is unchanged. Video confirmation enhances the inherent security and authenticity of PKI based digital signatures with the recorded video of the person signing the document.

Video confirmation is available to all Secured Signing customers now. Once enabled in My Settings, the option to require a signer to provide video confirmation is available on the signing workflow screen. You can try Secured Signing, including video confirmation of identity for free.  Register for your account now.

‘Til next time
Cheers, John

Secured Signing releases world first Video Confirmation of identity for eSignatures

Adding video confirmation to the eSigning process bolsters the independent signature verification of PKI user based digital signatures to deliver unparalleled document security and compliance for Secured Signing’s customers.

Secured Signing expands its already impressive identity confirmation capabilities with a world first use of video confirmation as part of the online signing process to deliver signed documents that provide unchallengeable proof of agreement.


Video confirmation in the signing process is live on Secured Signing today and available to all customers at no extra cost. This new method to confirm the identity of the signer continues a sustained release of new capabilities over the last year, making Secured Signing the most comprehensive and, certainly, the most innovative platform for online signing available in the market.


Our primary goal for Secured Signing is to make it quick and simple for the document signer while delivering the most secure, authentic and reliable outcome for the document owner,” says Mike Eyal, Founder and Managing Director of Secured Signing. “Video confirmation does exactly that, taking just a few seconds for the signer while giving the document owner a signed document that cannot be reasonably challenged.”


Capturing video of the signer, in a way that is uniquely tied to the document being signed, is a more sophisticated use of biometric authentication than the fingerprint and image based methods that are now familiar. While much has been made of the bypasses for these static methods, a moving image is a much stronger authentication method.


Secured Signing’s video confirmation also varies the specific confirmation process each time. Analysis of the video in real time for a match to the confirmation process determines an authentication pass or fail. Holding an image to the camera will not pass the video confirmation analysis.


Video confirmation enhances the already sophisticated tamper proofing and signer verification mechanism inherent in Secured Signing’s use of PKI user based digital signatures. Put simply, Secured Signing is now the most secure way to sign a document online for financial services and contracts signing. The combination of ease of use for the signer and absolute compliance confidence for the document owner is without peer.


About Secured Signing

Secured Signing provides a comprehensive and secure SaaS digital signature service that delivers a full range of form completion and eSigning capabilities combining advanced personalized X509 PKI Digital Signature technology with easy-to-use, simple-to-deploy, compliant solutions. Secured Signing enables its users to utilize smartphones, PCs, any tablet device and any browser, to capture their graphical signature, fill-in, sign, seal and verify documents anywhere, anytime.


The solution streamlines business processes, cuts back on expenses, expedites delivery cycles, improves staff efficiency and enhances customer service in a green environment.

Secured Signing delivers Online Police Checks for H&R Block

H&R Block have broadened their online on boarding process to include a paperless background check that slashes staff and turnaround time.

Every year hundreds of thousands of Australian entrust their tax affairs to H&R Block. For their part, H&R Block take very seriously the trust their customers place in them. A robust selection and recruitment process is a key part of ensuring their people are not only capable and professional but also trustworthy and of good character. Background checks are an important part of the selection process.

Thousands of police checks are performed each year using the Federal Government’s CrimTrac service. For H&R Block managers, the paper process involved printing a multipage consent form and asking the employee to complete, sign and return it. In many cases it took some follow up to get the form completed properly and returned. The form was then faxed to PeopleCheck, the accredited broker H&R Block partner with to perform CrimTrac searches. In all, the process could consume 20 minutes of effort per employee and typically took a day or two to get a result.

H&R Block transitioned to an online process to digitally sign employment contracts in 2014. The success of this initial project realized such a clear benefit it was expanded to cover the entire on boarding process including an electronic tax file number (TFN) declaration. So it was natural to once again work with Secured Signing to deliver a paperless police check.

The solution provided by Secured Signing allows the H&R Block manager to invite the employee to fill and digitally sign the consent form online. The form can be filled in a web browser on any device without the need to download software. This anytime, anywhere access is convenient for the employee and translates to faster turnaround. All mandatory fields must be filled before the employee can sign the form ensuring it is complete the first time around and removing all the wasted effort of following up incomplete paper forms.

Bill Cashman, HR Manager, H&R Block estimates the online process takes as little as 25% of the effort compared to the paper process. “Bringing the background check process online as well as the broader reduction in paperwork we have achieved with Secured Signing has been a dramatic improvement in the work life of our team.”

The completed consent forms are batched and submitted directly to PeopleCheck as an XML data file that is loaded directly into the CrimTrac search system. Staff no longer need to manually rekey data from the consent form. “For a client like H&R Block that submit large numbers of background checks with a very tight timeframe, receiving the data in an electronic form compatible with CrimTrac is a great time saver.”, said Summa McCosker, Managing Director, PeopleCheck.

This also translates to benefits for H&R Block with the response time from PeopleCheck reducing from days to just hours. “Getting rid of the paperwork in the police check process has seen a significant increase in the speed of the process and reducing the lead times in bringing new people onboard.”, observed Mr. Cashman.

“It is great to be able to deliver a solution that provides such clear benefits to all parties”, said Mike Eyal, Managing Director, Secured Signing. “Digital Signature solutions provide that rare win-win situation where a more secure and reliable outcome is also simpler and quicker. It is difficult to understand why documents are still being printed to sign or signature images that provide no authenticity or reliability pasted into electronic documents.”


About H&R Block

H&R Block Australia prepares over seven hundred and fifty thousand returns annually, making it Australia’s leading tax preparation firm. Headquartered in Sydney, the company serves the taxpaying public in more than 440 offices across the country. Tax Consultants use the latest in computerized processing and up-to-date electronic filing technology to prepare all types of returns, including personal, investment, small business, and corporate returns.

To learn more about H&R Block, visit

About PeopleCheck

PeopleCheck is an independent, privately-owned Australian company, dedicated to being the premier supplier of background checking services to companies both in Australia and international locations. PeopleCheck’s management team has in excess of 60 years collective experience in the background checking industry and are committed to meeting their clients’ varying needs by providing a customised, high-quality, customer-focused service. PeopleCheck’s industry experience, product knowledge and customer service are values added to every engagement.

To learn more about PeopleCheck, visit

About Secured Signing

Secured Signing provides a comprehensive and secure SaaS digital signature service that delivers a full range of form completion and eSigning capabilities combining advanced personalised X509 PKI Digital Signature technology with easy-to-use, simple-to-deploy, compliant solutions. Secured Signing enables its users to utilise smartphones, PCs, any tablet device and any browser, to capture their graphical signature, fill-in, sign, seal and verify documents anywhere, anytime. The solution streamlines business processes, cuts back on expenses, expedites delivery cycles, improves staff efficiency and enhances customer service in a green environment.

To learn more about Secured Signing, visit

Press Contact:
John Webster
Secured Signing
Phone AUS: 1800 305 175
Phone NZ: 0800 55 33 66

Be Sure Who is Signing your Document Online

This post continues our series on the all new Secured Signing with a look at the options available for stronger verification of identity. Secured Signing now gives you the option to use text messages as a second form of identity confirmation. Inviting people to sign documents online is much more secure and reliable, not to mention quicker and easier, than sending them by post. With two factor authentication, your confidence in who is signing your document is even higher!

When we send documents by post, we take it on faith that the person who signs is actually the person intended.  In reality, a physical address is usually shared by a number of people including all the members of a family or all the employees in a business. Sending an invitation by email, to sign a document online, significantly increases the confidence your document is being signed by the right person. For most people, an email address is personal, so only your invitee will have access to sign the document.

As part of our project to deliver an online Tax File Number (TFN) Declaration for the Australian Tax Office (ATO) a second form of identity verification was required. To meet this requirement a text message (SMS) was included in the signing process to provide even stronger confidence in the identity of the person signing the declaration. Secured Signing is pleased to now offer two factor authentication as a standard part of We Sign to give you even greater confidence you have the right people signing your documents.

You have the option of enabling SMS in the My Account area when you log in to Secured Signing.  If you do so, the next time you invite someone to sign a document, each invitee will have a checkbox to enable the use of SMS for that invitation. For each invitee that has the checkbox ticked, you are prompted to supply the mobile phone number for that person. When the invitee starts the signing process they will be sent a code by SMS to the number provided. The code needs to be entered before the document can be signed.

Using SMS as a second form of identity confirmation greatly increases your confidence the person you invited to sign your document is in fact the person who signs it. This approach is a simple and common way to have people verify who they are. A number of Internet banking systems combine a traditional password with a code sent by SMS.

Next time you invite someone to sign your document online with Secured Signing, consider taking advantage of the extra peace of mind by using SMS to be doubly sure the right person is signing your document.

As always, if you need a hand be sure to check out the demonstration videos and the step by step instructions on the website. Of course you can always get in touch with our friendly support team for help too!

Till next time

Cheers, John