Secured Signing Support Center

Notary: Manually resend invitations to yourself (host) or to clients

January 3, 2023

Log in to your Secured Signing account and go to: My Document > In Progress tab Click on Status i icon from the Actions column for the relevant document(s) Scroll down to the client (or yourself) who you would like to manually send the email reminder / invitation to. Click on the Mail icon which will […]

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Notary: Rescheduling a RON or Video Signing Meeting

January 3, 2023

If you need to reschedule a RON or Video Signing Meeting with your client / invitee you can easily do this within the Secured Signing platform. Log in to your Secured Signing account and go to: My Documents > In Progress Click on the i status icon from the actions column for the document you […]

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Notary: ID Verification Number of Attempts

January 3, 2023

The Signer/client needs to capture and scan a clear picture of their Government ID. Sometimes this image doesn’t pass due to the edges of the image being cut off  or the invitee’s finger covers some of the ID. The default is one attempt however it is recommended to allow 2 attempts for each signer, please keep […]

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Notary: Frequently Asked Questions

January 3, 2023

Discover a wealth of information at your fingertips on our Secured Signing Notary platform. Our FAQ section is your go-to resource for answers to commonly asked questions. Dive into the links below to explore and uncover all you need to know about our secure and efficient platform. Simplifying your journey with us starts here! If […]

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Notary: Identity Proofing and Credential Analysis

January 3, 2023

Identity Proofing and Credential Analysis involves 2 steps which we will need you to do before joining the Remote Online Notarization meeting to get your documents notarized.   The first step in this process is Knowledge Based Authentication, or KBA. KBA utilizes information about you and generates a series of questions for you to answer. […]

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Notary: Hosting a RON Video Signing Meeting

January 3, 2023

Start Meeting Video Signing Meetings starts with the host, all participants will wait until the host starts the meeting. The host starts the meeting by clicking on their email invitation to host the Video Signing Meeting. Select your camera, speaker and microphone. The host will be required to share their screen for video meeting recording. […]

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Notary: Preparing For Remote Online Notarization With Notary Wizard

January 3, 2023

Secured Signing offers an easy way for Notaries to set up a Notarization process. Click on the orange “Notary” button to start Then you will see this screen. Step 1: Select your document. You can create a single Document process or create a package of multiple documents. Documents can be uploaded as files in your […]

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Notary Documentation

January 3, 2023

Secured Signing Notary Documentation: Your Guide to Success Explore the comprehensive Notary Documentation guide by Secured Signing, crafted to streamline your use of the Notary feature. Whether you’re a newcomer or a seasoned user, this resource is your gateway to mastering the platform’s functionality. Delve into the links below to uncover detailed insights and enhance […]

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Notary: SMS Multi-Factor Authentication

January 3, 2023

The invitation is sent to the invitee’s email and once they click on the link to access the document an SMS code is sent to the invitee’s mobile phone. The Sender must enter the invitee’s mobile phone number during signing process setup. SMS has extra cost, check out our pricing page for SMS pricing. Implement SMS […]

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Notary: Password

January 3, 2023

Invitee is required to create a Secured Signing password that meets the Secured Signing password policy. Once the invitee creates a password they can use it in other signing processes as well. If the password policy is enforced, the password must be replaced every 90 days.

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