Secured Signing Support Center

Is it safe to sign documents online using Secured Signing web service?

January 4, 2023

Yes! While documents sent by fax and mail are exposed throughout intra-office distribution, electronic documents are kept completely confidential and are viewed only by designated recipients. By using Personalized X509 PKI Digital Signature technology, documents signed with Secured Signing online service, cannot be misplaced, lost, or destroyed, and can’t be change within secured signing service.

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What does Secured Signing do?

January 4, 2023

Secured Signing is a web application Software as a Service that allows you to fill-in and sign legally binding documents online using the secured Personalized X509 PKI Digital Signature technology. The service enables a registered user to receive a unique private key for signing, add a document to the system, sign it digitally, invite a […]

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Notary: Starting or Joining a RON session as the Host

January 3, 2023

There are 2 ways you can start or join a RON session as the Host: Through “My Invitations” in Secured Signing From the email invitation within your emails. Starting or joining a RON session through the “My Invitations” tab Log in to your Secured Signing account and click on My Invitations. Find the document(s) you […]

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Notary: Manually resend invitations to yourself (host) or to clients

January 3, 2023

Log in to your Secured Signing account and go to: My Document > In Progress tab Click on Status i icon from the Actions column for the relevant document(s) Scroll down to the client (or yourself) who you would like to manually send the email reminder / invitation to. Click on the Mail icon which will […]

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Notary: Rescheduling a RON or Video Signing Meeting

January 3, 2023

If you need to reschedule a RON or Video Signing Meeting with your client / invitee you can easily do this within the Secured Signing platform. Log in to your Secured Signing account and go to: My Documents > In Progress Click on the i status icon from the actions column for the document you […]

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Notary: ID Verification Number of Attempts

January 3, 2023

The Signer/client needs to capture and scan a clear picture of their Government ID. Sometimes this image doesn’t pass due to the edges of the image being cut off  or the invitee’s finger covers some of the ID. The default is one attempt however it is recommended to allow 2 attempts for each signer, please keep […]

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Notary: Frequently Asked Questions

January 3, 2023

Discover a wealth of information at your fingertips on our Secured Signing Notary platform. Our FAQ section is your go-to resource for answers to commonly asked questions. Dive into the links below to explore and uncover all you need to know about our secure and efficient platform. Simplifying your journey with us starts here! If […]

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Notary: Identity Proofing and Credential Analysis

January 3, 2023

Identity Proofing and Credential Analysis involves 2 steps which we will need you to do before joining the Remote Online Notarization meeting to get your documents notarized.   The first step in this process is Knowledge Based Authentication, or KBA. KBA utilizes information about you and generates a series of questions for you to answer. […]

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Notary: Hosting a RON Video Signing Meeting

January 3, 2023

Start Meeting Video Signing Meetings starts with the host, all participants will wait until the host starts the meeting. The host starts the meeting by clicking on their email invitation to host the Video Signing Meeting. Select your camera, speaker and microphone. The host will be required to share their screen for video meeting recording. […]

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Notary: Preparing For Remote Online Notarization With Notary Wizard

January 3, 2023

Secured Signing offers an easy way for Notaries to set up a Notarization process. Click on the orange “Notary” button to start Then you will see this screen. Step 1: Select your document. You can create a single Document process or create a package of multiple documents. Documents can be uploaded as files in your […]

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