HIPAA Compliance with Secured Signing

How Secured Signing Makes Patient Record Requests Easy and Secure 

Healthcare providers often struggle with meeting the requirements of the HIPAA Privacy Rule, especially when handling patient requests for their medical records. Recently, HIPAA updates have placed greater emphasis on ensuring these requests are processed both securely and on time. Healthcare organizations now have 30 days to respond to patient requests for access to their protected health information. Missing these deadlines can lead to compliance issues, so how can healthcare providers ensure they stay on track?

That’s where Secured Signing comes in, offering a powerful solution that makes managing patient record requests not only efficient but also reliable.

How Secured Signing Helps Ensure Compliance

The updated HIPAA regulations (45 CFR 164.524(b)(2)) require healthcare providers to respond to patient record requests within 30 days. Secured Signing streamlines this process by integrating digital signatures, automated reminders, and time-stamped records, all while keeping patient data secure.

Here’s how Secured Signing makes a difference:

1. HIPAA-Compliant Signatures: Secured Signing ensures every signature meets HIPAA standards, keeping patient information secure and confidential.
2. Automated Notifications: The platform sends timely reminders to both the healthcare provider and the patient, ensuring no request exceeds the 30-day deadline.
3. Custom Branding: With white-labeling, healthcare providers can maintain their branding, giving patients a smooth, professional signing experience.
4. Time-Stamped Records: Every action taken is time-stamped, so healthcare providers can demonstrate full compliance with legal requirements.
5. Digital Notary Integration: For requests requiring notarization, in-house notaries can use Secured Signing to verify and authenticate documents, adding an extra layer of security.

A Real-World Example of HIPAA Compliance

Consider the case of BrightCare Health, a hospital that frequently receives requests for medical record transfers. One day, a patient named Jane asks the hospital to send her health records to a specialist. BrightCare Health needs to act fast, as they only have 30 days to complete the request.

With Secured Signing, BrightCare Health captures Jane’s request through a secure digital form. Jane receives an immediate notification to sign the authorization, and with the platform’s reminders, she completes the process in just two days. Once her signature is collected, the records are securely sent, and every action is automatically time-stamped. As a result, the hospital completes the request well before the 30-day deadline, ensuring compliance and maintaining a smooth patient experience.