Digital Signature’s Online Service Helps Evolve Scientific Recruitment Meet Tight Deadlines
Overview
At Evolve Scientific Recruitment, a leading Australian technical recruitment company
with offices spread around the country, meeting a tight mine labour hiring deadline
is taken very seriously. Kym Volp, Queensland State Manager at Evolve Scientific
Recruitment recognises how crucial it is for major recruitment projects to place
large numbers of staff on very short notice. She is also conscious of the equal
importance of getting candidates’ signatures on dozens of forms as part of the required
paper work that must be completed to meet legislative and occupational health conditions.
“Clients (employers) need to get those people onsite as fast as possible; but we
can’t afford to miss any of the paperwork,” Ms Volp explained. “Pages and pages
with the right signatures are required before a person can legally walk onto a job
site and start working. With the mail system, people would inevitably forget to
send back all the documents, or they would accidentally omit a signature somewhere.
That meant the person couldn’t start work and would create labour problems for the
client. We would waste time chasing the forms and making continual phone calls to
request missing items. Even when we tried e-mail, candidates would need to print
and then post back because people don’t generally have access to scanners.”
Evolve’s senior managers realised that going paperless with Secured Signing’s digital
signature solution would facilitate a prompt, compliant, and secure recruitment
process that would quickly set up for a fast turnover of documents. Such a capability
would allow Evolve’s clients and candidates the ability to fill-in and sign electronic
forms — and its consultants to digitally sign and invite others to sign, to manage
and monitor the signing process, and to view progress reports all online and in
real time. Moreover, the electronic signing solution would improve their efficiency,
significantly reduce operational and processing costs, and notably enhance customer
service.
Business requirements
As a specialised recruitment company for laboratories and other technical areas
across Australia, Evolve were looking to replace their crucial, yet inefficient
and time-consuming recruitment process with a robust and trusted comprehensive electronic
solution. With very large projects that often require the placement of 50 to 100
temporary staff — some in remote locations at short notice — the solution would
need to offer candidates the ability to promptly fill-in and sign large number of
forms from anywhere, anytime. An added critical requirement for the online process
included compliance specifications and security measures that would ensure data
integrity and signatory’s non-repudiation.
Ms Volp and her business team found that Secured Signing’s customised solution met
these requirements, and provided additional features particularly designed for the
recruitment industry. The user-based PKI digital signature technology seals the
signed forms guaranteeing signer identity and content. The system complies with
e-Signature laws worldwide (ESIGN, UETA, ETA in NZ, AUS, UK, SA, and many more),
and is valid and legally enforceable as an equivalent to a signed paper contract.
Meeting Evolve’s requirements for compatible electronic recruitment process, workflow
and documents were analysed and professionally modified into HTML online customised
forms branded with Evolve’s logo and colour scheme.
Applying new processes
Prior to implementing Secured Signing’s solution, obtaining signed forms and related
documents from candidates involved a lengthy, inefficient, ink-on-paper process.
Today, candidates’ fill-in and sign forms promptly while following business rule
validation that makes sure all data is included, and easily uploads related documents
(e.g. certificates and transcripts of qualifications). Evolve’s consultants now
monitor progress in online real-time, and manage the signing process, resulting
in employers who are satisfied with the timely and efficient staffing.
While the Secured Signing solution enables the streamlining of Evolve’s recruitment
workflow, it also implements additional items such as the automated e-mail reminder
system: “We just set the deadline for each candidate, and the system takes care
of the reminders for us,” said Ms. Volp. “This invaluable feature has reduced time
and frustration for all concerned.” Once the signing process completed, all parties
involved automatically receive the signed document in electronic format.
Candidates, clients, and Evolve’s Recruitment Scientific team and consultants are
extremely pleased with the outcome of the Secured Signing’s solution’s implementation:
“we issue the links and people get back to us overnight, or even within the hour.
The technology is totally embedded in our business now,” said Ms Volp. For her,
the following is an essential part of the successful adoption: “Secured Signing
were very fast and responsive whenever we asked for something. Their customer service
is amazing.”
About Evolve Scientific Recruitment
Evolve Scientific Recruitment has brought together many of Australia’s most experienced
specialist scientific recruiters into a new, flexible, boutique agency. On average,
each consultant has more than eight years’ scientific recruitment experience as
well as scientific qualifications and industry (laboratory) experience. Evolve offers
both temporary and permanent recruitment services across Australia at very economical
rates. Evolve has offices in Brisbane, Sydney, Melbourne, Adelaide, and Perth.
More information is available at
http://www.evolvescientific.com.au
About Secured Signing
With offices in Melbourne, Australia, and Auckland, New Zealand, Secured Signing
provides a comprehensive and secure, web-based, digital signature service that delivers
a full range of signing capabilities combining advanced user-based PKI technology
and an easy-to-use, simple-to-deploy, compliant solution. Secured Signing enables
its users to capture their graphical signature online, sign and seal documents,
and verify them anywhere, anytime, on their desktop. By using Secured Signing, companies
and organisations of all sizes are able to streamline business processes, cut back
on expenses, expedite delivery cycles, improve staff efficiency, and enhance customer
service. The Green technology saves paper and storage space while cutting back on
power consumption and dependence on carbon-producing services.
More information is available at
http://www.securedsigning.com