E-Signature Q&A – What should you look for when choosing an E-Signature Platform?

Transitioning to a paperless office is a massive win for productivity, but many businesses don’t realize that “digital” doesn’t always mean “legal” or “secure.” To help you navigate the noise, we’ve answered the most pressing questions about selecting the right e-signature partner.

 What is the most important factor when selecting an e-signature platform?

Answer: Firstly, congratulations! Deciding to implement an e-signature solution is the first step toward a superior customer experience. However, the most critical factor is understanding that technology matters. Many people assume all digital signatures are the same, but they aren’t. To be truly “ironclad,” your platform must meet the rigorous standards of the ESIGN Act (2000) and the UETA. You need a solution that doesn’t just put an image on a PDF, but uses advanced encryption to make the document as legally binding as a traditional paper contract.

What are the “must-have” features for a secure signing process?

Answer: If you want a “wow” experience that protects your business from risk, look for these five non-negotiable features:

1. Public Key Infrastructure (PKI) Standards

Does the platform use the X.509 Standard? This digital signature technology provides unique signing keys for every person involved.

• The Benefit: It “seals” the document. Best of all, it allows for independent verification. You aren’t “locked in” to one vendor; you can verify your signatures anywhere, even if you switch platforms later.

2. Certified Date and Time Stamps

A simple typed date isn’t enough. You need a cryptographic timestamp embedded in the file. This provides a precise, tamper-proof record of exactly when the signing occurred—essential for legal compliance.

3. A Detailed, Transparent Audit Log

An audit trail should be a play-by-play of the document’s history.

• The Requirement: Ensure the log includes IP addresses and activity timeframes, and that it is automatically sent to all parties the moment the document is finalized. This serves as your primary evidence in case of a dispute.

4. Automatic Tamper Detection

Don’t get left exposed. Your solution should be “smart” enough to detect if even a single pixel of the document has changed after the first person signed. If a change is detected, the platform should automatically invalidate the signatures and alert everyone involved immediately.

5. Video Confirmation for High-Level Security

For the highest level of confidence, ask about Video Confirmation. The signer performs a specific gesture on camera, which is then linked to the audit log. It is the most unchallengeable proof of identity available in the digital world today.

Question: Where can I find a solution that checks all these boxes?

Answer: Security is at the heart of everything we do. For a deep dive into the features that keep your documents safe and your business moving, check out our full suite of tools at www.securedsigning.com.