Notary: What is “Allocated Credits”? Your Allocated Credits balance will be determined based on upcoming RON sessions, and which features you need per RON session. View Help Guide »
Notary: What is included in my Notary plan? Your Notary Business Annual plan gives you access to the platform to use when and as you need with documents and templates saved. We also View Help Guide »
Notary: How do I activate my Secured Signing account? To fully activate and use Secured Signing’s Notary platform you will need to add your credit card details for payment – a minimum monthly access View Help Guide »
Notary: How do I access videos if we store them? You will have a video icon button within the “My Documents” section under “My History”. Located on the right, a video button will appear next View Help Guide »
Notary: How long does Secured Signing hold videos (and documents)? Secured Signing holds videos (and documents) for 7 days after the notarization signing process. To keep your files long term, ensure that you enable Secured View Help Guide »
Notary: How do you send documents to the signer and / or more recipients after the signing process occurs? You must set this up within your Secured Signing account. First, you must give Secured Signing authorization to email signed documents on your behalf. Go View Help Guide »
Notary: Do I Need to Buy a Certificate? The type of security certificate you will need to use depends on which state you operate in. Secured Signing can issue PKI X509 certificates free View Help Guide »
Notary: If you already have an IdenTrust Digital Certificate can you use it with Secured Signing? IdenTrust and Secured Signing have partnered to offer a comprehensive solution for secure digital signatures. By combining the expertise and technology of both companies, we View Help Guide »
Digital Signing: Frequently Asked Questions This page is designed to assist and answer the FAQ’s about our Digital Signing service. Check out the links below for more information! What does View Help Guide »
What if a recipient isn’t comfortable signing online? That’s no problem. If an invitee isn’t comfortable signing online, they can easily print out the attached document (by clicking Download button in the email View Help Guide »