Why Leaders Like Mitre 10 Choose Secured Signing for Digital Workflows

In a high-volume retail and trade environment, paperwork can quickly become a bottleneck. For Mitre 10, New Zealand’s largest home improvement and garden retailer, the challenge was clear: they needed a way to manage supplier contracts, HR policies, and management approvals across more than 150 stores nationwide—without the delays of traditional paper processes.

By partnering with Secured Signing, Mitre 10 transformed their “last mile” into a truly paperless process, realizing immediate benefits in speed, branding, and compliance.

Streamlining Enterprise-Scale Document Workflows

Large organizations often struggle with the sheer volume of internal and external documents requiring authorized signatures. Mitre 10 utilized Secured Signing to digitize:

• Supplier Contracts: Accelerating trade partnerships.

• Company Policies: Ensuring all staff are aligned with current standards.

• HR Documentation: Simplifying the onboarding and employee management lifecycle.

• Senior Management Approvals: Providing a secure, digital path for high-level decision-making.

“We needed an inclusive and compliant branded solution that met our entire business signing needs. Our team was able to customize, track, and manage the signing process, which enabled a prompt trade and shortened paperwork turnaround.” — Blair McNeill, General Manager, Mitre 10

The Power of Smart Tags and Bulk Signing

To handle the specific requirements of a nationwide network, Mitre 10 leveraged one of Secured Signing’s most powerful automation tools: Smart Tags.

What are Smart Tags?

Smart Tags are simple pieces of text added to your document templates (Word or PDF) that act as placeholders. When uploaded to Secured Signing, the system automatically recognizes these tags and places signature fields, text boxes, or checkboxes in the exact right spot.

High-Volume Efficiency with Mail-Merge

By combining Smart Tags with a mail-merge feature, bookkeepers and administrators can:

1. Generate Personalized Documents: Automatically pull data into a template for hundreds of recipients.

2. Execute Bulk Invitations: Send documents to an entire list of signatories simultaneously.

3. Real-Time Monitoring: Track the progress of every single invitation from a central dashboard, seeing exactly who has signed and who needs a reminder.

Trusted Security with User-Based PKI

For a household name like Mitre 10, security is non-negotiable. Unlike simple electronic signatures that are just “images” on a page, Secured Signing uses Advanced User-Based PKI (Public Key Infrastructure).

This ensures that every signed document is:

• Tamper-Proof: Any change to the document after signing instantly invalidates the signature.

• Legally Binding: Compliant with New Zealand and international electronic signature laws.

• Independently Verifiable: Signatures can be verified offline without needing to contact the service provider.

Conclusion: Achieving a Truly Paperless Environment

“The successful collaboration provides another testimony to the qualities and capabilities of our versatile service,” says Mike Eyal, CEO at Secured Signing. By removing the need to print, sign, and scan, businesses can finally close the loop on their digital transformation.

Ready to Streamline Your Own Business?

Whether you manage a single office or a national retail chain, Secured Signing provides the tools to eliminate administrative busywork.