19 July, 2013
Choosing new innovative technology that’s right for your budget can save you money and maximise value. Javelin Strategy and Research’s latest study (9 July, 2013) provided additional proof that this is true. Their findings, following an online survey of more than 18,000 consumers, showed an estimated $1.5 Billion US dollars a year can be saved by banks and the financial industry by using digital channels.
Rackspace, in partnership with the Manchester Business School and the Vanson Bourne Market Research Group, conducted a survey of 1,300 UK and US businesses that used cloud solutions during the period from December 2012 to January 2013. Their irrefutable conclusion showed 88% of respondents indicated a benefit of cost savings, with 56% saying the cloud helped them to boost profits.
Secured Signing’s personalized digital signature cloud solution fits perfectly with the above findings. Besides greater efficiency, productivity, and ease of online completion and signing of documents, users in small to large businesses are eliminating a significant amount of their variable, fixed, and directorial related costs. Whether it’s Jason Farrugia, Manager Strategic Procurement at Yarra Ranges Shire Council, Kevin Amedee, Director Entire Recruitment, or Kym Volp, Queensland State Manager, Evolve Scientific, (to name a few), there is nothing like Harold Geneen’s sentence to sum up the Secured Signing’s experience: “It is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality.”
Till next time,
1 July, 2013
Our business world is comprised of Enterprise and Small to Medium Businesses (SMB’s) that are unable to avoid the technological changes that became common best practice. These changes include the adoption of digital signature SaaS (Cloud based) solutions. As a leading service provider for customised electronic fill-in and online signing of documents, we are often asked the about suitability and benefits to either of these type businesses:
For Enterprise – A recent publication by Ombud Open Research (27 June 2013) states that “Adoption of eSignature solutions has empowered visionary enterprises to lead their industries by streamlining entire business workflow into end-to-end digital processes. Companies who are interested in eSignature solutions to replace slow, complicated, manual processes are driving efficiency, reducing costs and improving the overall customer experience”.
According to their findings, enterprises that used the eSignature solution saw an 80% average reduction in turnaround time, $20 dollars average savings per document, and a fast rate of customers' acceptance in the first two weeks, 90% of US Bank customers adopted the use of eSignatures for account opening.
In Yarra Ranges Council (Secured Signing’s customer) Procurement Officer’s words: “Timeframes for signature of Evaluation Reports and Contracts have reduced from 1-2 weeks into a matter of an afternoon. Cost and time saving is literally immeasurable, and has paved the way for us to move wholly into a paperless office.”
For SMBs – Microsoft’s latest study (Barry Levine, 14 June 2013) regarding overall SMB's Cloud implementation and perception revealed that 70% had saved money and time, and in turn, allowed them to invest back in other business areas, with 94% of participants reporting they now have security benefits they didn't have before.
“Secured Signing enables us to finalise deals and to sign contracts with our worldwide customers within minutes. Our ability to efficiently close those deals results in a positive response from our clients and therefore increased sales.” John Kavanagh, Director, ASC Migration Pty Ltd.
Ian Grayson’s latest statement (25 June) in The Australian sums it up perfectly: “SaaS is rapidly becoming the new normal.”
Till next time,
24 June, 2013
“You can’t do today’s job with yesterday’s methods and be in business tomorrow.” anonymous
Bookkeepers’ today’s job? Financial statements, accounts, balance sheet, debit and credit...Yesterday’s methods? Moving papers around, missing information, delays...Tomorrow’s business? Already here!
When Linda Nicolas, Registered BAS Agent, and Principal at Numerus Business Services required customers’ signatures on BAS lodgement authorisation and engagement letters, she found herself entangled in a long and dated process. She was no different to managers surveyed in a recent study commissioned by Adobe Systems Inc, which found the majority of them still relied on hard copy to get contracts signed.
D. Casey Flaherty, a corporate lawyer who overviewed the above study results in his latest article ‘Rethink Ink: Digital Signatures Are Faster & Safer’ (Law Technology News, 1June, 2013) was very expressive with his view about the latter: “Such madness needs to cease. Electronic signatures are an idea whose time has long since come.”
Ms. Nicolas would definitely agree with him. She approached Secured Signing, the compliant User-Based, PKI, digital signature, SaaS solution, which enables her to invite customers to securely sign financial documents online. The essential practice significantly shortens her bookkeeping business processes, offers real- time process management, up-to-date progress monitoring, and upon completion, provides a detailed audit trail to all parties involved.
In Nicolas’s own words: “the Secured Signing solution saves me and my clients the lengthy, inefficient process of sending the document, printing it out, signing it, scanning it, and delivering around. It also solves the problem of a document’s poor quality by the time I get it back. I no longer need to try and remember who has signed and who hasn’t. I just lodge the document, and reminders are sent automatically until the online signing process is completed.”
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28 May, 2013
“The Retail industry is in the midst of a customer revolution,” say retail experts from Deloitte in their latest report ‘Global Powers of Retailing 2013’. According to the authors, retailers should integrate and utilise emerging technologies into operational procedures and customers’ experience in order to avoid the risk of becoming irrelevant.
Mitre 10, New Zealand largest home improvement and garden retailer with more than 150 stores nationwide, responded to the unavoidable change with the adoption of Secured Signing’s PKI digital signature personalised solution that allows customers, management, suppliers, and employees to digitally fill-in and eSign a range of the company’s electronic forms.
Blair McNeill, Mitre 10’s General Manager said, “We needed an inclusive and compliant Mitre 10 branded solution that met our entire business signing needs, and were able to implement the Secured Signing system easily and rapidly. Our team was able to customise, track, and manage the signing process, which enabled a prompt trade and shortened paperwork turnaround that was instantly realised by our customers, staff, and managers.”
To provide Mitre 10’s particular needs, Secured Signing’s Smart Tag product was embedded with a mail-merge component, which produces the required form with a signature placeholder and delivers mass invitations to any number of invitees for online signing. The advanced practice enhances fast responses and initiates an efficient and streamlined business process that fulfils the words of Brendan O’Meara, Managing Director, Worldwide Retail Sector, Microsoft Corp:
“Today’s technologies can help retailers address the dynamic and multichannel retail environment. By embracing technological change, savvy retailers can meet the changing demands and expectations of consumers, ensure smart and successful business operations, and be in a position of strength to adapt and grow as needs change. ”
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9 May 2013
A common electronic procurement goes back to paper handling as soon as a signature is required, creating hassles, delays, and costly processes to all parties involved: the organisation, staff, suppliers, and customers. Yarra Ranges Shire Council and Manningham City Council chose to break this ineffective signing practice by using Secured Signing digital signature service:
“The efficiency gains and document security benefits of electronically signed documents is immense,” says Jason Farrugia, Manager Strategic Procurement at Yarra Ranges Shire Council. “Secured Signing has saved a lot of administration time and significantly reduced printing consumables, envelope and postage costs, and has also allowed us to be a greener organisation by reducing our paper consumption.”
Tim Lawson, Manager of Procurement Contracts at Manningham City Council added: “The primary driver has been about simplicity and making it quicker and simpler for people to sign; but it is nice to know we are also introducing a clearer audit trail into our signing process.”
In addition to the prompt digital signing of documents ranging from contracts, evaluation reports, or conflict of interest declarations, both Councils benefit from the assurance of a reliable User-Based PKI digital signature technology that ensures non-forgeable signatures and offers the highest level of security available today.
And, as Andrew Grove once said, “Not all problems have a technological answer, but when they do, that is the more lasting solution.”
Till next time,