The Online Digital Signature Way

A Digital Signature Blog

Month List

October 15, 2014

Latest research from leading industry analyst Enterprise Management Associate (July 2014), surveyed 415 executives to identify what qualities customers are looking for when engaging with a cloud computing service provider. According to their results, while acceptance of the technology and market presence no longer poses significant issues, choosing a service provider, certainly does!

EMA’s survey (underwritten by iland) describes it as “market confusion” which reveals many executives feel they lack cloud expertise and understanding including operational and pricing modules. They also describe “departmental-level-fragmentation,” where various parts of a business require a particular cloud service that suits their specific requirements.

Today, filling-in and signing of electronic documents in the cloud has become almost the norm among users from different types of business and industry (e.g. Australia’s Queensland Government’s “cloud-first” compulsory policy). The compliant and secure flagship of the PKI digital signature technology offers countless benefits that include increased efficiency, productivity, and profitability. Secured Signing, Australasia’s trusted leading provider of Personalised X509 digital signature solutions, is taken here to the test of EMA’s four main matters cloud customers expect their vendor to address:

  • Transparent pricing – a clear payment model and more accuracy with estimated costs that can be easily communicated to management and meet the objectives of a business’s needs. Secured Signing offers distinctive marked utilisation plans that range from the free option to the Pay as you Go plan that enables end of the month fixed payment of $9.95 for online signing of ten documents by one user. There is also a Team Edition in which you can choose the number of users and documents to sign with a detailed price tag, and the Enterprise Edition that is tailored to your business needs and presented with clear itemised pricing.
  • Ease of management – apparatus that makes transition less difficult with a convenient website and common parameters and reports. The Secured Signing system is easy to use, with smooth implementation steps for users and invitees clear customised workflows, and comprehensive demo videos and tutorials. The service also provides all parties involved with a thorough audit trail of the signing process as soon as it is completed. The precise reference allows for easy verification of activities, details, and a time frame report that can be later used as a proof for audit, or in case of a dispute.
  • Support – how it’s delivered, how much it costs, and its quality.  Secured Signing’s friendly support team offers reputable, prompt, local support, with rapid response online or over the phone - at no extra cost!
  • Services – identification of the actual areas where the cloud solution will meet the businesses’ real needs. At Secured Signing, we implement the customer-centric approach that fosters personalised relationships and an open channel of communication with our customers, which starts with detailed questions and an understanding of requirements, and then continues by proactively addressing specific needs, the explicit process of testing and feedback, and lastly, the delivery of professional and precise tailored responses for the fill-in and online signing of electronic documents.

With Kable’s Market Research survey findings (July, 2014) highlighting  across industries that 16.6% of overall allocated procurement budgets for 2014 - 2015 will be spent on cloud computing, and with SaaS the most-used cloud computing form, Secured Signing digital signature SaaS solution is right up there!

This is due not only to the clear and evident reasons detailed above, but rather because of the principle that continuously guides our work and reflects in Aristotle’s enduring words: “Quality is not an act, it is a habit.” 

Till next time,

Cheers, John.   


11 September 2014

Shifting from product-centric to service-centric is a multi-year undertaking and the longer a company fights it, the further behind theywill fall.” Mike Kavis, Forbes.

Whether you think Kavis is exaggerating, or you heartily agree with his words, there is no doubt his description of ‘Mission critical applications to the cloud’ do echo the challenges and dilemmas many businesses are facing these days.

A new study ‘Business Agility in the Cloud’ (1 September, 2014), surveyed 527 Harvard Business Review readers from midsize to large companies around the world. The results revealed that 70 percent of participants have already adopted a type of Cloud application; with 74 percent declaring that cloud computing provides their organisation with a competitive advantage. Furthermore, another significant shift was identified: the growing trustworthiness of businesses in the security level cloud computing technology provides. Almost two-thirds (65 percent) reported neutral to significant positive effect on security.

Thomas Reuter’s science unit searched for ten predictions of the most significant scientific innovations that will occur in the next ten years. Analysing scientific and academic papers along with news and commercial articles, their review (July, 2014) concluded the future technological world will be (in their own words) “digital everything by 2025.”

Secured Signing, the Australasian market leader of secure X509 PKI digital signatures and e-Forms completion in the cloud, reflects the above change with its significant growing number of customers, from a variety of industries. Bill Cashman, HR Manager Australia, H&R Block (world’s largest tax services provider) says: “It’s a new way of doing business, but it’s really sped up our recruitment process and provided some great efficiencies without causing any technical headaches to implement. Paper was the bane of our lives, and we had been looking for a reliable and secure way to sign electronic documents for some time. Secured Signing’s solution ticked all the boxes. We didn’t have to change to or buy a specific HR system; it is an extension of our existing systems, so it was agile, quick, and easy to set up with great support from the Secured Signing team.”            

Nelson Jackson’s words summarise it best: “I do not believe you can do today’s job with yesterday’s methods and be in business tomorrow.” 

Till next time,

Cheers, John.


1 July 2014

In a recent interview (June, 2014), Dave Aron, Gartner’s Vice President has commented on Gartner’s 2014 global CIO survey “Taming the Digital Dragon: The 2014 CIO Agenda”, that explored current issues faced by IT leaders.

According to the report, matters on hand are actually different between countries, and even regions: “The ways businesses and public sector agencies use information and digital technologies are getting more entwined with their economic, regulatory, and competitive contexts, as well as with the state of their business and digital maturity. This is a function of every aspect of every business becoming digital – every process, every employee, every business leader, every customer, every interaction, every moment. Just as our businesses are unique, our digital footprints are becoming all the more unique.”

The worldwide survey was conducted at the end of 2013 and included 2,339 CIOs in 77 countries, with more than $300 billion in CIO IT budgets. Asked about significant changes from 2014 onward, 70% of CIOs reported their intention to change their technology, 25% declared they’d already made substantial investment in public cloud, and the majority of them forecast more than half of their companys’ businesses will be operated in the public cloud by 2020.    

Secured Signing, Australasia’s leading provider of PKI Digital Signature technology for secure fill-in and eSigning of documents, provides an excellent example of the above with its innovative offering of the eSign Kiosk that was developed to meet the unique requirements of our ever-valued customers. The eSign Kiosk grants businesses that use Secured Signing’s eForm and eSigning workflow the ability to share their electronic processes with their walk-in customers.

The new feature enables the business representative to log-in at the workstation and invite a walk-in customer to fill-in and promptly sign online the required electronic forms which are then counter signed by the rep who declares the identity of the walk-in customer has been checked. This latest technological development enables financial services, HR and recruitment companies, and any sales organisation the ability to approach customers in varied environments while enjoying the advantage of a highly secured Personalised X509 PKI Digital Signature technology that meets their specific business needs.            

In order to maximise the latter, we should always remember Bill Gates’ words: “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”  

Till next time,

Cheers, John. 


3 June 2014

Growing awareness of the significant role of IT within government agencies is nothing new, but few in the industry anticipated the significant development that took place a couple of days ago: the Australian Federal Government announced its new budget for 2014-2015 that approves about $1.26 billion in ICT investment: a jump of almost 40% compared to its 2013-2014 budget (The Australian, May 2014).   

On top of that, the Queensland State Government just introduced its compulsory “cloud –first” policy in which, according to Queensland Technology Minister Ian Walker, government agencies who look for services are required to examine cloud solutions first. During his interview with The Australian (27 May, 2014), Mr. Walker acknowledged not all services will suit a cloud technology model, but he emphasised those who won’t include a cloud alternative in their ICT purchasing process would be asked to clarify their decision.

Forrester’s recent overview (19th May, 2014) stresses the above and suggests the test for cloud computing be shifted from ‘understanding the technology’ to ‘selecting the right partner’. According to their report, the following cloud computing characteristics will define the quality of a chosen solution “agility, autonomy, scale, flexibility and pay-per-use”. 

Secured Signing, the Australasian trusted personalised digital signatures cloud solution, fulfils each and every one of their conditions:

  • Agility – Online signing process and data collection (when completion of forms is required) takes minutes instead of days or even weeks, which in return speeds-up business processes and operations  
  • Autonomy – Account holder has sole control over use of system: e.g. decision about number of users/ invitees, number of documents signed, position of signatures, time management, etc.     
  • Scale – Ability to increase number of documents, e-Signatures, and users instantly and without the software hassle    
  • Flexibility –
  • Variousplans to suit different needs
  • Multiple numbers of users / documents
  • Sign on any device
  • From anywhere, at anytime
  • Pay-per-Use Secured Signing’s popular and unique ‘Pay as you Go’ plan for businesses and individuals offers the true value of Software as a Service the ability to pay only for what is needed and used

And as the famous proverb says: “A promise is a cloud; fulfilment is the rain.”   

Till next time,

Cheers, John


7 May 2014

Albert Einstein once said: “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.”  

The above is as true and applicable today as it was in the past; it applies in our private life and business environment, and especially regarding the usage dynamics of technology. Would you consider going to the nearest store to look for today’s newspaper if you want to be updated with the latest news? Or, would sending a letter be your first idea for regular communication with your customers or business partners?!

The Pew Research Centre recently released a chart showing ‘The Ever Accelerating Rate of Technology Adoption’ (March, 2014). In addition to its interesting results, the report was further extended to experts’ predictions on the future of the digital world by 2025 which they describe as “a global, immersive, invisible, ambient networked computing environment”

The selection and adoption of new technologies is usually followed by a diffusion stage in which the technology spreads to general use and integration. The endorsement of government agencies often signals a broader recognition and acceptance. The IRS, the USA government agency responsible for tax collection and tax law operation, recently issued a new set of conditions and requirements regarding the enforcement of electronic signing for Individual Income Tax Returns (March, 2014), while the USA Federal Housing Administration (FHA) last month announced the acceptance (effective immediately) of electronic signatures on mortgage-related documents (April, 2014). These are prime examples of what we are currently experiencing with the increasing approval and implementation of our digital signature solutions.   

As Australasia’s leading online service provider for customised eForm and Personalised X509 PKI digital signatures, the Secured Signing team sees daily growth in the number of organisations and businesses (of all sizes) who wish to utilise a secure, compliant, competitive, and easy to adapt Software as a Service (SaaS) solution.

The electronic completion of documents and online signing boosts their efficiency and productivity, enhances cost reductions, offers flexibility of location and time zone, eliminates any software hassles, and promotes a greener paperless environment.

Till next time,

Cheers, John.