The Online Digital Signature Way

A Digital Signature Blog


Month List

26 Feb, 2015

Last month we launched a major update to Secured Signing with both a dynamic new look and feel and a bunch of new features.  Everything weve done with this upgrade is informed by talking to people across Australia and New Zealand to understand how we can make their work life simpler.

This is the first in a series of blog posts that will step through everything that is new and shiny with Secured Signing, the PKI Digital Signature platform. Were really happy with how its turned out and we dont want you to miss anything!

This post highlights the contemporary, flat design that youll notice as soon as you hit the front page. The new design reflects the current move to simpler, cleaner presentation that emphasises clarity over ornamentation. But the beauty here is more than skin deep.

Secured Signing now uses a dynamic layout or responsive design. With a responsive design, things dont fall off the right edge of the screen, or end up so tiny as to be unreadable on smaller screens. Instead, the layout changes dynamically keeping everything between the edges of the screen and easy to read.

The value of the responsive design is most noticeable on mobile devices avoiding the need to pinch to zoom. Secured Signings standards based approach means that the service has always worked well on mobile devices. The responsive design of the new site makes it even easier.

We know support for mobile devices is important to our customers. For example the feedback we received from H&R Blocks District Managers was that being able to sign documents immediately, wherever they were when the invitation arrived, avoided massive backlogs of documents that ate into their weekends. So improving the Secured Signing experience on mobile devices was a key priority for the redesign.

Next time well look at the Reroute and Decline options weve added to the We Sign process. If you cant wait, you can always check out the How It Works pages and get a sneak peek!

Till next time,

Cheers, John.

 


General

27 November 2014

Top 3 Reasons for Shifting to Digital Signature in the Cloud

With 2014 almost behind us, we experience a surge in the number of reports that provide both the latest analysis and the IT predictions for 2015. This information that is given by some of the most influential technology research and advisory firms, offers substantial up-to-date data that can benefit business owners and organisations of any size or industry:

1. See your business / organisation as a system that incorporates IT in its daily business process, rather than seeing the IT as a separate aspect of the business.

According to Gartner’s Senior Vice President and Global Head of Research, Peter Sondergaard, “thirty-eight percent of global IT spend is outside of IT already, with a disproportionate amount in digital. By 2017, it will be over 50 percent.” (Susan Moore, 17 November, 2014). Speaking to an assembly of more than 1,500 CIO’s and IT leaders at Gartner Symposium/ITxpo in Australia last week, Sondergaard said their predictions show in 2015, the digital business will change how industries and businesses work with a “dramatic” impact on the global IT industry. 

Secured Signing, the Australasian Personalised X509 PKI Digital Signature and eForm SaaS provider, enables companies to combine the legally binding technology in their day-to-day business routine: “Paper was the bane of our lives, and we had been looking for a reliable and secure way to sign electronic documents for some time. Secured Signing’s solution ticked all the boxes. We didn’t have to change to or buy a specific HR system; it is an extension of our existing systems, so it was agile, quick, and easy to set-up with great support from the Secured Signing team,” says H&R Block HR Manager, Bill Cashman.   

2. Implementation of a cloud solution enhances your ever-important competitive advantage.

 The study ‘Disrupt, Collapse, Transform: The Role of the Cloud in Industry Transformation’ by global analyst firm Frost & Sullivan was completed last month (October, 2014); it surveyed 1,500 senior executives from different industries in the US, Australia, Singapore, the UK, Japan, Hong Kong, and the Philippines. Pursuant to the findings, 81 percent of US cloud users indicated the implementation of cloud technology delivered a timely and effective lead - notably, when they entered new markets. 

Peoplebank Australia’s CEO Peter Acheson, commented recently on the implementation of the Secured Signing platform saying, “Second to its people, efficient and effective use of technology can be one of the most competitive advantages a business can have.” 

3. With the fast shift to the cloud computing scene, businesses need to adapt their cloud services early in order to gain the initial doer benefits.

According to Forrester’s 2015 Cloud Predictions (Natalie Gagliordi, 13 November 2014), cloud services solutions are going to reign over on-premises applications, with the anticipation that companies will aim to replace their enterprise services with connectors to other ecosystems. 

Author of Thoughts for Meaningful Life, Dr. Pano George Karkanis’ quote concludes it best: “Good advice is like a useful tool, yet it requires hands to make it work.”

Till next time,

Cheers, John.


General

October 15, 2014

Latest research from leading industry analyst Enterprise Management Associate (July 2014), surveyed 415 executives to identify what qualities customers are looking for when engaging with a cloud computing service provider. According to their results, while acceptance of the technology and market presence no longer poses significant issues, choosing a service provider, certainly does!

EMA’s survey (underwritten by iland) describes it as “market confusion” which reveals many executives feel they lack cloud expertise and understanding including operational and pricing modules. They also describe “departmental-level-fragmentation,” where various parts of a business require a particular cloud service that suits their specific requirements.

Today, filling-in and signing of electronic documents in the cloud has become almost the norm among users from different types of business and industry (e.g. Australia’s Queensland Government’s “cloud-first” compulsory policy). The compliant and secure flagship of the PKI digital signature technology offers countless benefits that include increased efficiency, productivity, and profitability. Secured Signing, Australasia’s trusted leading provider of Personalised X509 digital signature solutions, is taken here to the test of EMA’s four main matters cloud customers expect their vendor to address:

  • Transparent pricing – a clear payment model and more accuracy with estimated costs that can be easily communicated to management and meet the objectives of a business’s needs. Secured Signing offers distinctive marked utilisation plans that range from the free option to the Pay as you Go plan that enables end of the month fixed payment of $9.95 for online signing of ten documents by one user. There is also a Team Edition in which you can choose the number of users and documents to sign with a detailed price tag, and the Enterprise Edition that is tailored to your business needs and presented with clear itemised pricing.
  • Ease of management – apparatus that makes transition less difficult with a convenient website and common parameters and reports. The Secured Signing system is easy to use, with smooth implementation steps for users and invitees clear customised workflows, and comprehensive demo videos and tutorials. The service also provides all parties involved with a thorough audit trail of the signing process as soon as it is completed. The precise reference allows for easy verification of activities, details, and a time frame report that can be later used as a proof for audit, or in case of a dispute.
  • Support – how it’s delivered, how much it costs, and its quality.  Secured Signing’s friendly support team offers reputable, prompt, local support, with rapid response online or over the phone - at no extra cost!
  • Services – identification of the actual areas where the cloud solution will meet the businesses’ real needs. At Secured Signing, we implement the customer-centric approach that fosters personalised relationships and an open channel of communication with our customers, which starts with detailed questions and an understanding of requirements, and then continues by proactively addressing specific needs, the explicit process of testing and feedback, and lastly, the delivery of professional and precise tailored responses for the fill-in and online signing of electronic documents.

With Kable’s Market Research survey findings (July, 2014) highlighting  across industries that 16.6% of overall allocated procurement budgets for 2014 - 2015 will be spent on cloud computing, and with SaaS the most-used cloud computing form, Secured Signing digital signature SaaS solution is right up there!

This is due not only to the clear and evident reasons detailed above, but rather because of the principle that continuously guides our work and reflects in Aristotle’s enduring words: “Quality is not an act, it is a habit.” 

Till next time,

Cheers, John.   


General

11 September 2014

Shifting from product-centric to service-centric is a multi-year undertaking and the longer a company fights it, the further behind theywill fall.” Mike Kavis, Forbes.

Whether you think Kavis is exaggerating, or you heartily agree with his words, there is no doubt his description of ‘Mission critical applications to the cloud’ do echo the challenges and dilemmas many businesses are facing these days.

A new study ‘Business Agility in the Cloud’ (1 September, 2014), surveyed 527 Harvard Business Review readers from midsize to large companies around the world. The results revealed that 70 percent of participants have already adopted a type of Cloud application; with 74 percent declaring that cloud computing provides their organisation with a competitive advantage. Furthermore, another significant shift was identified: the growing trustworthiness of businesses in the security level cloud computing technology provides. Almost two-thirds (65 percent) reported neutral to significant positive effect on security.

Thomas Reuter’s science unit searched for ten predictions of the most significant scientific innovations that will occur in the next ten years. Analysing scientific and academic papers along with news and commercial articles, their review (July, 2014) concluded the future technological world will be (in their own words) “digital everything by 2025.”

Secured Signing, the Australasian market leader of secure X509 PKI digital signatures and e-Forms completion in the cloud, reflects the above change with its significant growing number of customers, from a variety of industries. Bill Cashman, HR Manager Australia, H&R Block (world’s largest tax services provider) says: “It’s a new way of doing business, but it’s really sped up our recruitment process and provided some great efficiencies without causing any technical headaches to implement. Paper was the bane of our lives, and we had been looking for a reliable and secure way to sign electronic documents for some time. Secured Signing’s solution ticked all the boxes. We didn’t have to change to or buy a specific HR system; it is an extension of our existing systems, so it was agile, quick, and easy to set up with great support from the Secured Signing team.”            

Nelson Jackson’s words summarise it best: “I do not believe you can do today’s job with yesterday’s methods and be in business tomorrow.” 

Till next time,

Cheers, John.


General

1 July 2014

In a recent interview (June, 2014), Dave Aron, Gartner’s Vice President has commented on Gartner’s 2014 global CIO survey “Taming the Digital Dragon: The 2014 CIO Agenda”, that explored current issues faced by IT leaders.

According to the report, matters on hand are actually different between countries, and even regions: “The ways businesses and public sector agencies use information and digital technologies are getting more entwined with their economic, regulatory, and competitive contexts, as well as with the state of their business and digital maturity. This is a function of every aspect of every business becoming digital – every process, every employee, every business leader, every customer, every interaction, every moment. Just as our businesses are unique, our digital footprints are becoming all the more unique.”

The worldwide survey was conducted at the end of 2013 and included 2,339 CIOs in 77 countries, with more than $300 billion in CIO IT budgets. Asked about significant changes from 2014 onward, 70% of CIOs reported their intention to change their technology, 25% declared they’d already made substantial investment in public cloud, and the majority of them forecast more than half of their companys’ businesses will be operated in the public cloud by 2020.    

Secured Signing, Australasia’s leading provider of PKI Digital Signature technology for secure fill-in and eSigning of documents, provides an excellent example of the above with its innovative offering of the eSign Kiosk that was developed to meet the unique requirements of our ever-valued customers. The eSign Kiosk grants businesses that use Secured Signing’s eForm and eSigning workflow the ability to share their electronic processes with their walk-in customers.

The new feature enables the business representative to log-in at the workstation and invite a walk-in customer to fill-in and promptly sign online the required electronic forms which are then counter signed by the rep who declares the identity of the walk-in customer has been checked. This latest technological development enables financial services, HR and recruitment companies, and any sales organisation the ability to approach customers in varied environments while enjoying the advantage of a highly secured Personalised X509 PKI Digital Signature technology that meets their specific business needs.            

In order to maximise the latter, we should always remember Bill Gates’ words: “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”  

Till next time,

Cheers, John. 


General