28 May, 2013
“The Retail industry is in the midst of a customer revolution,” say retail experts from Deloitte in their latest report ‘Global Powers of Retailing 2013’. According to the authors, retailers should integrate and utilise emerging technologies into operational procedures and customers’ experience in order to avoid the risk of becoming irrelevant.
Mitre 10, New Zealand largest home improvement and garden retailer with more than 150 stores nationwide, responded to the unavoidable change with the adoption of Secured Signing’s PKI digital signature personalised solution that allows customers, management, suppliers, and employees to digitally fill-in and eSign a range of the company’s electronic forms.
Blair McNeill, Mitre 10’s General Manager said, “We needed an inclusive and compliant Mitre 10 branded solution that met our entire business signing needs, and were able to implement the Secured Signing system easily and rapidly. Our team was able to customise, track, and manage the signing process, which enabled a prompt trade and shortened paperwork turnaround that was instantly realised by our customers, staff, and managers.”
To provide Mitre 10’s particular needs, Secured Signing’s Smart Tag product was embedded with a mail-merge component, which produces the required form with a signature placeholder and delivers mass invitations to any number of invitees for online signing. The advanced practice enhances fast responses and initiates an efficient and streamlined business process that fulfils the words of Brendan O’Meara, Managing Director, Worldwide Retail Sector, Microsoft Corp:
“Today’s technologies can help retailers address the dynamic and multichannel retail environment. By embracing technological change, savvy retailers can meet the changing demands and expectations of consumers, ensure smart and successful business operations, and be in a position of strength to adapt and grow as needs change. ”
Till next time,
9 May 2013
A common electronic procurement goes back to paper handling as soon as a signature is required, creating hassles, delays, and costly processes to all parties involved: the organisation, staff, suppliers, and customers. Yarra Ranges Shire Council and Manningham City Council chose to break this ineffective signing practice by using Secured Signing digital signature service:
“The efficiency gains and document security benefits of electronically signed documents is immense,” says Jason Farrugia, Manager Strategic Procurement at Yarra Ranges Shire Council. “Secured Signing has saved a lot of administration time and significantly reduced printing consumables, envelope and postage costs, and has also allowed us to be a greener organisation by reducing our paper consumption.”
Tim Lawson, Manager of Procurement Contracts at Manningham City Council added: “The primary driver has been about simplicity and making it quicker and simpler for people to sign; but it is nice to know we are also introducing a clearer audit trail into our signing process.”
In addition to the prompt digital signing of documents ranging from contracts, evaluation reports, or conflict of interest declarations, both Councils benefit from the assurance of a reliable User-Based PKI digital signature technology that ensures non-forgeable signatures and offers the highest level of security available today.
And, as Andrew Grove once said, “Not all problems have a technological answer, but when they do, that is the more lasting solution.”
Till next time,
4 April, 2013
According to “The State of Talent Management 2013” survey of more than 5,700 HR professionals in North America (Feb, 2013), “Human resources managers are increasingly turning to full or partial cloud computing options.”
This is the latest in many related publications discussing the strong and growing relationships between the HR industry and advanced cloud technologies. Josh Bersin, contributor to Forbes magazine, released his predictions for 2013 in a report that was followed by an article “HR, Leadership, Technology, and Talent Management Predictions for 2013” (January, 2013). According to Bersin, more traditional HR models are being redefined with the integration of new technological practices that enable high performing managers or fast movers (as he calls them), to “focus heavily on decentralised, hands-on, technical leadership.”
In a competitive industry, and as more companies seek cost savings with solutions and tools that increase efficiency and productivity, the cloud offers an abundance of benefits to organisations’ HR departments, particularly in the ever-essential process of timely communication with existing and future personnel.
From the quick updating of records, to handling evaluation processes, signing of annual leave requests, or company’s policies, the ability to electronically fill-in and eSign forms with PKI digital signature technology, ensures that information is securely and accurately handled.
Furthermore, Secured Signing’s exclusive cloud broadcasting feature allows HR managers to instantly deliver signing invitations to a list of invitees - regardless of time zone or location - with just a click of a mouse, guaranteeing a rapid and streamlined business workflow that can later be tracked by authorised staff.
Vivek Kundra’s (former CIO in the Obama administration) metaphor concludes this brilliantly: “Just like water from the tap in your kitchen, cloud computing services can be turned on or off quickly as needed. Like at the water company, there is a team of dedicated professionals making sure the service provided is safe, secure, and available on a 24/7 basis. When the tap isn’t on, not only you are saving water, but you aren’t paying for resources you don’t currently need.”
Till next time,
15 March, 2013
Gartner’s recent survey of IT spending through 2013-2014 (5 March, 2013) predicts increase in IT expenditure that will be overwhelmingly driven by interest in cloud computing and other outsourcing IT solutions. The study findings significantly differentiate between mature regions (North America, Western Europe) that will encounter a modest increase, and emerging regions (Eastern Europe, Latin America, Asia Pacific) that “will experience the largest budget increases in software spending.”
And both, according to the enclosed information, will not do it in vain! Rackspace, together with the Manchester Business School and Vanson Bourne, conducted a survey of 1,300 US and UK companies that used Cloud technology during December 2012 and January 2013. The results clearly showed distinctive financial benefits with 88 percent of users who experienced costs savings, 60 percent who discovered that by implementing the cloud, their IT teams reduced time spent on infrastructure maintenance and instead concentrated on strategy and innovation, and 62 percent that saved money and put it back into the business (12 March, 2013).
These two studies clearly show that cloud computing is not only increasingly adopted by companies all over the globe, but that companies who shift to use this broad advanced technology are reaping the many benefits it has to offer. In that regard, Secured Signing’s worldwide customers are no different. On a daily basis, from anywhere, anytime, large companies and small businesses that use Secured Signing’s robust PKI Digital Signature cloud service, enjoy a highly sophisticated and comprehensive solution for filling-in forms and online signing of documents that slashes their operational and processing costs, expedites entire business workflow, and frees up budget, staff, and other resources to the core business.
And as Harold S. Geneen once said – “In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.”
Till next time,
14 February, 2013
Michael Schrage from the Harvard Business Review wrote about ‘Innovation Trends to Watch in 2013’. In his article, he used the words Human ingenuity to describe the “most remarkable renewable resource".
The profitable Samsung Electronics Co. Ltd announced on February 4 that the company intends to become a major global player in the field of technology innovation with investment in the Samsung Strategy” and Innovation Centre (SSIC), in worldwide R & D centres, $1 billion in Samsung Ventures America Fund, and $100 million in the Samsung Catalyst Fund. Young Sohn, President and Chief Strategy Officer of Device Solutions Samsung Electronics, stressed in an interview that the reasoning behind this strategy was the importance of being engaged with individual innovators who could contribute significantly to Samsung’s technology development.
So what happens here? Are we all of a sudden recognising the obvious - the ability of bright individuals to affect the enterprise world? Or maybe it’s the important acknowledgment that although technology seems so advanced and limitless, in order to keep up, we need to go back to basics, to the brilliant mind(s) behind it - and to the team work and infrastructure that supports and enables the execution of their ideas.
In Secured Signing, we recognise and implement these practices on a daily basis! From the development of branding solutions that offer customisation of user-based PKI digital signature technology to the look and feel of clients’ websites, to the advanced API integration to customers’ back office systems, and to the breakthrough of new items like the Smart-Tag.
Not only does this exceptionally efficient feature allow users to prepare a document in Word or PDF formats that automatically includes signatory’s full name, e-mail address, and inserts text that will be used as a placeholder for a signature in online signing process, it now also provides the ability to define the signature type (full or initials), and to choose the sequential order of signers.
As James Russell Lowell once said: “Creativity is not the finding of a thing, but the making something out of it after it is found.”
Till next time,